Thanks very much for helping us out with this – it is much appreciated and really good to know you’re a vendor who is prepared to work with us to resolve technical issues – certainly bodes well for potential future business
“As I said on the phone, just like to thank the exceptional help from your engineer Jeremy Neil.
A very knowledgeable and skilled engineer, who was a pleasure to meet and work with. He is a credit to your company in the field”
“We are really happy with the prompt info, professional service and good quality of the equipment Labtex has provided over the last year or so. Also I learnt a lot which I didn’t know or even consider prior to your visit.”
“Hello again Sherida,
I would just like to thank you again for the response you gave us this morning, and could you also please thank Jeremy for his call as well. The problem seems to have been solved so we are back on running the reactor again.
Dimitrios Baxevanis - Synthesis Chemist
“I am extremely impressed with the delivery time and service I have received with this order, and would like to take this opportunity to say a big Thank You to you all. The reactor is already set up on our rig and I am very impressed; it is a lovely piece of glass.”
“Special thanks must go to Malcolm for his fabulous service and he terrific attitude. He always goes out of his way to help and this is extremely appreciated. Thanks for everything over the years.”
“Our relationship with Labtex goes back many years, and in that time they have supplied us with equipment, carried out scheduled maintenance, repaired numerous equipment faults, and offered advice whenever needed. Repairs to key equipment have always been carried out very quickly, with an excellent turn-round time. In cases where parts have been out of stock, they have often lent us parts to enable us to keep equipment running. All in all, a very professional company, and we would not hesitate to recommend them to others.”
“I have always found Labtex an excellent company to work with. Their people are both highly knowledgeable and friendly making every effort to ensure you receive the best solution to your needs. The technical support cannot be faulted, their speed and efficiency at solving problems is second to none. I would highly recommend Labtex to anyone in the industry.”
“That’s absolutely brilliant – thank you very much – I’ll make sure our customer is aware of just how helpful you have been throughout this long and involved story. Definitely worth a few pints next time you are in the area!”
“Thanks for the fast response and turnaround with this, much appreciated.”
“At Dr Reddy’s, Mirfield we supply API’s on a small scale. Labtex support our business by offering a service which includes the repair and supply of often bespoke labware to offering solutions to technical problems encountered. A number of stages in our process involves extreme temperatures (>-65degC) and labtex have supported the maintenance and supply of our Huber control units. The staff are always committed and react efficiently to any problems or issues encountered.”
“Staff at Shell UK Oil Products Ltd, Stanlow have always been very satisfied with the excellent, professional service and communication from all staff at Labtex.”